Graduado en universidad Suiza, bilingüe en ingles (C2), con vivencias internacionales, da clases de ingles en Granada

Curriculum Vitae de Angel

Experience

Marketing Primary Care Business Unit (Cardiovascular) – November 2019-December 2020
MSD – Madrid, Spain. Opportunity programme. Key Responsibilities and Achievements:
• Responsible of promotional materials and strategic resources.
• Active participation in monthly Sales Reviews (Market diagnosis, Sales evaluation)
• Involvement in strategic projects (LDLc in 1 step, Cardiology Focus, Discharge report, Reconnect,
Women with Heart, Lipid experts plan, Speaker Forum and Ruta 55 (primary care audience))
• Participation in cross-strategic projects (2nd Health Innovation Forum, Expert Input Forums, 1st Primary
Care Innovation Congress) and external events (SEC Congress 2020)
• Engagement in Digital Transformation strategies (ACE, digital segmentation and Brand
transformation)
• Active participation in corporate activities (L3, WOW)

Marketing, Strategic Sales and Innovation Intern in Hospitals Unit – July 2019-November 2019 MSD – Madrid, Spain. Cross-Business Unit (Anesthesia, Anti-infectives, HIV and Immunology specialty) Key Responsibilities and Achievements:
• Strategic analysis in top hospital accounts: Diagnosis, Value Based Contracting, Hospitals accounts...
• Active participation in strategic & operational meetings as ICBP ́s, quarterly meetings, innovation
meetings, etc.
• Involvement in innovative projects, as for instance, the 1st Health Innovation Forum.
• Participation in Segmentation & Targeting processes.

Front Office Management Intern – March 2018-July 2018
W Hotel, Bangkok, Thailand / W hotels Marriott International (largest Hospitality company worldwide) Key Responsibilities:
• Preparing operational reports such as arrivals, departures, and logbook cases and study them.
• Attending to operational meetings with head department managers and hotel manager.
• Updating important information and dealing with special cases and requests.
• Dealing with complaints and meeting flagged guest offering an outstanding and more personalised
service.
• Briefing and training the team every day during shift change and ensuring daily operations ran
smoothly.
• Participation in recruitment and selection processes (Interviewing new candidates).

Rooms Division Management Intern – January 2018-July 2018
W Hotel, Bangkok, Thailand / W hotels Marriott International (largest Hospitality company worldwide) Key Responsibilities:
• Training in Rooms Division’s departments.
• Planning, training and ensuring brand standards and service guidelines are met by all team members.
• Assisting and reporting to Rooms Division Director.
• BSA – Brand Standard Audit (W Brand and Welcome department).
• Updating and developing HID’s (How It’s Done training manuals).

Front Desk Agent Intern – January 2017-July2017
Radisson Blu Royal Hotel, Brussels, Belgium / Carlson Rezidor Hotel Group Key Responsibilities:
• Coordinating between departments and overseeing room assignment, preparing group instructions along with sales and events department by complying our customer requests.
• Blocking rooms for arrivals, ensuring all special requests are followed and discrepancies are solved as well as developing daily operational reports.
• Resolving customer complaints, handling all guest interactions with the highest level of Hospitality and professionalism, accommodating special requests.
• Night Audit and administration

Real Estate Assistant – June-September 2016 - Room Granada, Granada, Spain
Advertising the company and products through social media and lodgment websites (eurasmus.com, erasmusu.com, piso.com,), meeting with customers and showing them the lodgment facilities, handling phone calls, emails and media communication with customers.

Education & Qualifications
HTL Business School
• Digital Marketing Course
• Statistics Course
Business School Madrid
• Postgraduate course in commercial tracking and customer engagement.

Les Roches International Hotel Management Bachelor in Business Administration – BBA
• Administration and Management – January 2016 to December 2017
• Entrepreneurship and Finance Specialisation – August 2018 to June 2019
• Bachelors Dissertation on employee retention in the Hospitality Industry – 2019

PAU - Spanish Entry University Exam - 12 out of 14
• Economic and Social Sciences - Granada, Spain

Languages
• Spanish: Mother Tongue
• English: Fluent/Advanced
• French: Professional working
• German: Basic (Currently learning)

Skills and additional information
• IT skills: Microsoft Office, Opera, Kaizen, Farmatrend, Value Based Contracting, Veeva, Promomats
• Driving License: Type B - 2015

Interests
Languages knowledge, Skiing, Golf, discovering new cultures and traveling

References available on request